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Return and Refund Policy

Our Return Address: 
Zoey ZYHOBBY

xiangshenglou Xinhe Rd No.14 Changan town, Dongguan city, Guangdong Province, China 
Zip code:523000                Tel:+86 19902479889


Please email our Customer Service at support@zyhobby.com, we will help you on how to operate refund or Return.

Return - Return without reason

Buyers can return the package without reason in 7 days after receiving it.

If there is no quality issue, buyers are responsible for the shipping fee.
The buyer can get the refund once we receive the goods. 

 


Return - Return with Reason
Please contact us and let us learn your situation first before return the item.  (IMPORTANT)

 

If the Item is really defective, Mostly we refund you without hesitation and won't ask you to return.
If we ask you return, you can use most economy way ot ship back, and we pay the freight.
Sometimes we can resend if customers accept.

 

In most cases, we can help you to solve your problem by giving remote technical support and you don’t need to return the product.
 


Please mention this neccessary information:

Name:  
Order Number:  
Return Reason:  
Have Video or Photo? Yes or No
Please offer us photo or video as attachement or Youtube url