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Shipping Policy

2021.1.14

 

1. We combine freight for multi items, we don't charge freight on each item.

2. All products will be tested, packed, and shipped out in 1-3 working days after the payment is confirmed. if the process need more than 5 working days, we will contact you and respect if you want cancel order.

If the items out of stock, we will refund you after you agree. if get no response from you, we will refund you automatically after 15 days.
If you can't agree with this type of refund, please don't place an order for us.


3. We add many Standard special lines of shipping to US, Canada, and most European countries,  also Brazil and Mexico, usually take less than 15 days to be delivered. 
We also add Aramex to the United Arab Emirates.

4. We still keep optional of shipping via Epacket below country: 
Mexico
Brazil
United States
Ireland Luxembourg
Poland
Switzerland
Turkey
Austria
Denmark
Italy
Saudi Arabia
Finland
Belgium
Netherlands
Greece
Hungary
Canada
Australia
Israel
Russia
Portugal
Norway
Sweden
France
Germany
United Kingdom
Korea
China Hong Kong
Indonesia
Spain
Thailand
Malaysia
Singapore
Japan
new Zealand
Ukraine
Kazakhstan
Vietnam
Please contact us for no shipment way to choose when place your order. other countries customers can also contact us, we will send the invoice to complete the order.



5. Make sure you COMPLETE ALL DETAIL INFO CORRECTLY. Full Consignee name, Complete Address, Post Code, Telephone, We only ship to confirmed order addresses, it MUST MATCH your Shipping address.
 
6. IN CASE the product is returned or held by buyers customs for restrictions reasons, Buyers are responsible to know your local customs and government regulation before purchase. 
 
7. Dear Customers, you need to be responsible for the CUSTOMS FEE, VAT, or any EXTRA TAX.  If the product needs any special document (such as invoices etc) in your country or needs to be described by a CERTAIN VALUE, please LEAVE A MASSAGE in the ORDER or require it in advance.
  
8. All the standard shipping tracking numbers take few days for the details to appear after handling time, Later they can be tracked in https//www.17track.net/en
 
9. Standard shipping will be used by ePacket, they usually take 10-25 working days, many facts such as bad weather, customs or sales hot season, etc, can cause the delay. If your package takes too long to be delivered, Please CONTACT US, we would help you check what happened to your package.
 
10. Express shipment will be used by UPS or DHL or EMS or FedEx, etc, they usually take 5~10 working days. may delay in these days.